Jewellery Care

Sterling silver jewellery will naturally oxidize over time. Keep your jewellery in the soft pouch provided, or in a box when you are not wearing it. If your jewellery has oxidized, you can

  • Wear it more!

  • Wipe it with soft cloth

  • Soak it in warm water and a spoonful of baking soda, then clean it with a soft tooth brush


If your jewellery had special treatment, such as deliberate oxidization or fine white finishes, please note that it will change over time as wearing a piece naturally polishes it. These finishes can be re-applied if needed. If you do require refinish, please email Summer at


For enamel jewellery, please treat them like glass!



We advise customers to avoid wearing jewellery during:

  • Physical activities, including exercise and housework

  • Sleeping

  • Showering

  • Applying makeup/perfume


As a general tip, it is always best to put on your jewellery just before leaving the house and take them off the first thing you are back!


All jewellery purchased at ZIPEI is backed by lifetime guarantee against manufacturing defects. This however, does not include damages to the jewellery caused by wear and tear. As the designer and maker of the jewellery, ZIPEI offers repair and refinish for customers at a minimum cost.  

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