Please note that there is always a risk of damage to gemstones during the process of removing them from existing jewellery or setting them into new pieces, as this process places pressure on the stone. While we will handle your stone with the utmost care, there is no guarantee and ZIPEI holds no responsibility for any damage. By proceeding with the commission, you acknowledge and accept this risk.
In the unlikely event that your stone breaks, we can source a replacement at your cost to complete the jewellery.